At Rishtey Karo, we strive to provide the best possible matchmaking experience. We utilize a liberal cancellation policy to ensure transparency and trust with our members. However, due to the nature of our digital services, specific refund restrictions apply.

1. Policy Overview

We act as a platform connecting individuals for matrimonial purposes. Since we offer intangible digital services (like viewing contacts, sending messages, and profile promotion), the service is considered "consumed" once access is granted.

Therefore, on any cancellation there will be no refund.

2. Cancellation by Member

You have the full right to cancel or deactivate your membership at any time. Common reasons for cancellation include:

• Your marriage or engagement gets fixed.
• You found a match through other sources.
• You no longer wish to use our services for personal reasons.

Please note that even if you cancel your membership before the subscription period ends, the fees paid are non-refundable and non-transferable.

3. Termination by Rishtey Karo

We are committed to maintaining a safe community. We reserve the right to cancel or suspend a membership immediately without refund if:

• We find the member is not following our Terms and Conditions.
• The profile content is found to be false, inappropriate, or offensive.
• The account is being used for commercial purposes or harassment.

4. Feedback & Quality Improvement

We take customer feedback very seriously and use it constantly to improve our quality of service. If you are unsatisfied with any aspect of our platform, we encourage you to share your thoughts with us.

5. Agreement

Please read and understand the details and accept the cancellation and refund policy as it is part of the Terms and Conditions / Terms of Use of using RishteyKaro.com.